About FIRSTPLUS
A successful, dynamic, responsible company.
FIRSTPLUS Financial Group plc is one of the UK's leading provider of Secured loans. We are a wholly owned subsidiary of Barclays plc and part of the UK Consumer Cards and Loans "cluster" led by Barclaycard. Established in 1997, it has become a market leader, gaining CBI recognition as a World Class company in 2001 - a status it has retained to date. The company now has over 77,000 customers and employs a team of 320 staff. FIRSTPLUS is all about people - customers, staff and business partners, and the team aspires to always be 'a pleasure to do business with.' The business has been built by focusing on four key areas:
- Company - a relentless passion for value creation.
- Customer - the right solution for the right customer in the right way.
- Colleagues - people are individuals, not numbers.
- Community - making a difference.
The business aims to improve people's lives by helping them to get their finances under control. Loan applications are considered on the basis of a customer's credit history first, and the value of equity in their property second - 'we lend to people, not property.' The loan provided then allows customers to consolidate existing credit commitments or raise money for a major purchase - replacing expensive short-term credit with a single, affordable loan.
FIRSTPLUS is highly successful and profitable. FIRSTPLUS has achieved this success as a result of its special lending philosophy and the strengths and qualities of its team. It has just won the prestigious European Quality Award for best SME in Europe and was the first company to win the Wales Quality Award twice in 2001 and 2002, and also the first in Wales to achieve Investors in Excellence status. This year it was also voted 12th in the Sunday Times 'Best 100 companies to work for'.
The company is passionate about its people and its customers - mirroring its parent company's commitment to being the No.1 financial services provider in the UK and to providing an environment in which its people can flourish.



