FIRSTPLUS' most valuable resource is its staff. FIRSTPLUS will aim to employ those people with the necessary knowledge, skills and attitudes to satisfy the needs of the company.
FIRSTPLUS are ranked 12th in the Sunday Times Best Companies To Work For 2006
FIRSTPLUS is committed to Equal Opportunities and the company ensures that all applicants/employees are treated fairly and reasonably.
FIRSTPLUS has held the prestigious Investors in People award since 2000. FIRSTPLUS is committed to training and developing its employees to the highest standards, to encourage each individual to take responsibility for their actions and to live up to FIRSTPLUS' commitment to quality.
FIRSTPLUS is also committed to providing all employees with the facilities, encouragement, responsibility and satisfaction to ensure that work is an enjoyable experience.
REWARD AT FIRSTPLUS
Reward is a key component of the employment proposition at FIRSTPLUS. We offer a highly competitive reward package based on Total Reward, which incorporates all aspects of reward: base salary, bonus systems, benefits and extrinsic benefits such as career development and study support.
We deliver our best performers with top levels of reward.
Our salaries are positioned at median to upper quartile within the market. Salaries are reviewed annually. Base salary can increase significantly if skills and capabilities are maximised for the benefit of FIRSTPLUS.
All colleagues are eligible for either an annual or monthly bonus. FIRSTPLUS bonus schemes are geared towards providing significant bonuses to recognise contribution and performance. Many of our best performers are achieving levels of bonus which enable them to earn total cash packages (salary plus bonus) well into the top earnings for our sector.
Benefits regime
Highly competitive, providing excellent:
- Holiday entitlements (depending on level; 22 days up to a maximum of 30 days, buy/sell holiday option)
- Pension scheme based on Career average salary funded by FIRSTPLUS, paid in addition to the State pension.
- Life Assurance scheme (x4 annual earnings)
- Healthcare benefits (Private Health Insurance; Private Medical Insurance)
- Employee Assistance programme (Helpline)
- Car Allowance (for management level and above)
Career development and recognition.
We aim to:
- Develop as much internal talent as possible through development schemes and study programmes. We spend on average £1300 per head each year on staff training.
- Every encouragement is given to colleagues to develop their skills through internal courses and programmes many of which are externally recognised. We currently have colleagues working towards achieving NVQs in Customer Service and in Administration, the Certificate in Team Leading, Certificate in Management, and MBAs
- Recognise outstanding contribution through monthly Employee of the Month and Customer First! Awards. Winners have the use of a fully expensed Audi A4 convertible for a month or a £400 weekend break
- Recognise contribution through incentive schemes e.g. Incentive points
