Role details

3rd Line Field Service Engineer

Dudley   •   £26,000 - £28,000   •  Permanent

Bullet points

  • Working for a leading Managed Service Provider, operating in a field-based role.
  • Windows Server 2012 / Exchange 2013 / Hyper V / Office 365

About Our Client

  • The company are specialists in the full cycle of solution provision, from design, through to full implementation and support from their Dudley head office.
  • This spans a wide array of technical disciplines, including Telephony systems, Mobile, Data Networks, IT Services and Cloud technologies.
  • They are a proud Microsoft Partner, and have close professional relationships with other leading vendors, such as Panasonic, Mitel, Cisco and Dell.

Job Description

  • As the 3rd Line Field Service Engineer, you will be working with a diverse client base, predominantly made up of SMEs, but also a number of large scale corporate businesses, providing hands-on 3rd line troubleshooting support to end users.
  • You will have a mix of both remote and field-based responsibilities, working from the Dudley head office, as well as travelling to client sites and gaining hands-on support experience, working autonomously across both desktop and server support.
  • You will be providing hardware and software application support in a Windows environment, working extensively in server support and administration, with a central focus on Windows Server 2008 and 2012, as well as elements of virtualisation support via Hyper V.
  • You will have excellent career development opportunities, with the chance to work through the organisation to a consultancy level, ultimately taking ownership of your clients and having responsibility for solution design.

The Successful Applicant

As the 3rd Line Field Service Engineer, you will hold at least 2-3 years experience in a 3rd line external support capacity with the following technical experience:

  • Windows Server 2008/2012.
  • Hyper V and/or VMware.
  • Desktop support on Windows 7.
  • Exchange Server.
  • Active Directory.
  • Office 365.

You will ideally hold, or be working towards, professional Microsoft accreditations, such as an MCSA in Windows Server 2008/2012.

What's on Offer

£24,000-26,000 base salary + company car + laptop + mobile phone + pension + annual leave.

Apply for this job

Click the Apply or LinkedIn button below or contact Palminder Johal on +44 121 230 9416 quoting job reference 13738731
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