Role details

3rd Line Technical Analyst (CCNA / WinTel / VMware)

Oldham   •   £30,000 - £35,000   •  Permanent

Bullet points

  • Leading organisation based on Oldham require a 3rd Line Analyst
  • Are you a 3rd Line Technical Aanlyst with Cisco / WinTel / VMware skills?

About Our Client

Our client, a leading not-for-profit organisation, require a 3rd Line Technical Analyst to join their growing team based in Oldham, Manchester / North West. Salary up to £35,000

Job Description

The role:

As a 3rd Line Technical Analyst, you will be supporting the 24/7 operation and maintenance of the IT infrastructure and core business systems. This will include numerous project deployments as part of the continued commitment to work with the latest technologies.

* Deliver the effective and efficient management of IT Problems within the organisation, including Root Cause Analysis and the production of solutions.

* Operate the Data Centre's Back Up, Archiving and Restoring technologies and processes securing the Partnership's data.

* Support the organisation's IT Change Management processes to protect the Live IT estate.

* Monitor and proactively optimise the operation of the organisation's infrastructure technologies and architecture.

* Build, configure and operate the Data Centre technologies and services, supporting Live, DR and Test environments and providing support to projects and programmes.

* Support the effective and efficient management of Service Introduction and Service Transition.

* Support the development of the IT Budget and Forecast, accounting for the operation of IT technologies

* Support the collation and reporting of IT Services Management Information and Key Performance Indicators

The Successful Applicant

Essential skills:

* Demonstrable knowledge in compute (x86 and Oracle), storage, virtualisation, network, facilities & security and associated control services and technologies

* Proven knowledge in Microsoft, Cisco and VMware technologies

* Proven knowledge of Cisco routing & switching - ideally CCNA certified

* Knowledge of Juniper and/or Cisco ASA firewalls

* Good knowledge of IT services delivered within a corporate environment

* Knowledge of Incident, Problem, & Event Management

* Able to maintain good supplier relationships

* Excellent oral and documentation skills

What's on Offer

Salary up to £35,000 + 10% shift allowance and great benefits package

Apply for this job

Click the Apply or LinkedIn button below or contact Mosi Brown on +44 161 829 0437 quoting job reference 13742415
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