Role details

Area Manager

Reading   •   £35,000 - £40,000   •  Permanent

Bullet points

  • - Exciting oppurtunity within very reptuable brand
  • - Great role with huge career prospects

About Our Client

My client is one of the UK's leading branded restaurant groups, with sites all over the UK.

Job Description

Operations (Health & Safety, Loss Control)

  • Maintain overall quality and service standards * Follow up on management team shift control issues * Conduct Company Operations Reviews and implement action plans * Manage contract services to restaurant * Ensure that Health & Safety and Food safety working practices are adhered to at all times * Ensure all Loss Controls are carried out effectively and timely on all sites
  • Business Planning & Financial Control
  • P & L management (achievement of sales and profit targets, projections) * Ensure food cost and labour targets are being achieved, implement action plans where necessary. * Set sales projections and restaurant budgets with the restaurant management team. * Check weekly figures for each restaurant and set action plans where necessary * Ensure invoice payment * Ad hoc area responsibilities
  • Customer Service
  • Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness * Respond to written customer complaints * Ensure restaurants are operating to current standards * Ensure restaurants are meeting gold standard speed of service requirements by monitoring SOS averages and implementing appropriate action plans where necessary * Ensure restaurant image (employee and facilities) meets company standards
  • People Management & Development
  • Complete competency review and development plans for management team * Complete a training needs analysis for staff, supervisors and managers and devise training plans to suit needs * Identify potential in staff and managers and provide individuals with development training to maximize their skills * Manage absence and disciplinary issues within the restaurant, seeking specialist assistance where required * Conduct monthly management meetings
  • Key Business Relationships within the Organisation
  • Staff and management team * Restaurant Management teams in area * Head Office * Suppliers/Contractors

The Successful Applicant

So, what experience and skills do you need?

  • To have delivered results in a fast paced, customer facing business
  • Ideally have worked in the retail, hospitality, leisure or restaurant sector
  • A proven ability in leading teams to deliver objectives and achieve the business plan
  • Ensured efficient use of all resources through planning and management
  • Analysed operational performance against the Annual Business Plan making recommendations and implementing actions
  • Ensured all administration is compliant with legislation, company processes and standards, e.g. Digital, Retail, Stock, Health & Safety, HR

Most importantly - drive, ambition and a good sense of humour

What's on Offer

Area management role in London £35000-£40000 per annum + Very generous Benefits package

Apply for this job

Click the Apply or LinkedIn button below or contact Toby Longhurst on +44 207 269 2118 quoting job reference 13736534
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Toby Longhurst on +44 207 269 2118 quoting job reference 13736534