Role details

Audio Visual Engineer

London   •   £30,000 - £38,000   •  Permanent

Bullet points

  • Linux, AV, Cisco/Polycom Video Conferencing, IP Networking, MS Office
  • Working as an Technical Support Engineer (Adio Visual) for a FS firm in London

About Our Client

Audio Visual Engineer

A technology firm who create bespoke applications and innovative technical solutions for large multinational companies.

Job Description

The key aspects of the role are listed below:

  • To provide a level of in-depth investigation for technical incidents, and work with suppliers and other internal expertise to establish a workable solutions i.e. workaround or fix.
  • Ensuring all clients' systems/services supported by the team achieve their agreed SLA for availability and recovery.
  • Maintaining project plans and liaising and relationship building with other areas of the company.
  • Taking overall ownership of support and enhancements for all systems supported and owned by the team
  • Proactive monitoring of systems to ensure correct operation.
  • Ensuring that effective and up to date documentation is available for all systems and that it is distributed to relevant parties.
  • Instituting and evaluating operational procedures.
  • Ensuring all faults are logged and that reporting processes are followed.
  • Liaise with and provide input to system developers and designers at various stages in the development cycle, to advise on operational aspects of future systems.YOU:


  • Preferably qualified to degree level in a relevant technical discipline with practical experience in a complex AV or IT/communications environment. A CTS qualification is preferable.
  • Audio visual support and installation, exhibitions.
  • Working at blue chip client level; able to work alongside CEO level customers
  • Have an understanding of Control systems just as Cue, Creston, AMX
  • Have a good understanding of live and installed sound systems; experience with DSP (Digital Signal Processors) configuration
  • Basic lighting experience, DMX protocols
  • Experience with video systems; including video switching and routing, EDID management, high resolution digital projectors, touch screens, video-walls, broadcast signal standards.
  • Comprehensive computer support
  • An understanding of wired and wireless networks types
  • Basic Linux
  • Video conferencing, telephone conferencing equipment
  • A good understanding of MS Office.

The Successful Applicant

Audio Visual Engineer

  • Ability to work in a very high pace and dynamic environment
  • Innovative with new ideas and solutions to problems, but with a positive outlook
  • Ability to quickly adapt to changing needs, infrastructure, and evolving business processes
  • Ability to work closely with the user community, Interpret issues, understand requirements, and rapidly deploy solutions
  • Ability to work closely with cross-functional teams including functional leads
  • Ability to work directly with end uses on issue resolution, and process development
  • Strong interpersonal and communication skills
  • Solid understanding of IP Networking technologies (knowledge of the OSI model, experience troubleshooting TCP/IP based issues, switches, routers, etc.)
  • Cisco/Polycom Video Conference Systems experience
  • Experience on multiple operating system platforms
  • Excellent customer relations skills


  • All aspects of Audio Visual Service best practice, including Health & Safety
  • Excellent technical knowledge of teleconferencing, presentation, and other AV hardware
  • Comprehensive hands-on AV equipment troubleshooting experience
  • Extensive equipment support experience
  • Good knowledge of current network protocols, operating systems (Windows, iOS & Ubuntu/Debian)
  • Ability to operate tools, components, and peripheral accessories
  • Able to read and understand technical schematics, manuals, procedural documentation, and OEM guides.

What's on Offer

Audio Visual Engineer

£30,000 TO £38,000 + 20% BONUS.

Apply for this job

Click the Apply or LinkedIn button below or contact Jaskiran Gulati on +44 2072 69 2294 quoting job reference 13753026
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Jaskiran Gulati on +44 2072 69 2294 quoting job reference 13753026