Role details

Catering Manager

Hemel Hempstead   •   £32,000   •  Permanent

Bullet points

  • Catering Manager
  • Catering Manager

About Our Client

My client is a multinational business that offers a wide range of catering solutions in diverse environments; from coffee bars, staff restaurants and retail outlets to schools and hospitals.

In house nutritionists design bespoke menus to suit all tastes and budgets, while ensuring balanced, nourishing meals that meet any special dietary requirement - offering a variety of high quality catering solutions designed to keep clients customers and visitors happy and healthy.

Through tailored brands they deliver innovation and creativity. With an emphasis on improving health and well-being.

Job Description

    • To ensure financial documentation and accountancy of the unit, costs and expenditure (and those from suppliers) is accurate and within agreed budgeted levels
    • To manage the quality and hygiene of the food cycle from delivery, storage and preparation through to delivery to customer
    • To actively seek and identify opportunities for business growth within the contract and external market
    • Monitor and report any equipment/infrastructure faults to Contract Manager/General Manager/Client, ensure they are rectified
    • Ensure that all equipment, monies and the overall establishment, is safe and secure at all times
    • Ensure the standards across the site(s) are in accordance with the Service Level Agreements and Key Performance Indicators specified in the service contract
    • Ensure the prompt provision and efficient service of all meals and catering requirements at the specified time to the standards laid down in the KPI's
    • Compile and agree an annual business plan with the Contract Manager/General Manager, and to be responsible for achieving all actions
    • Initiate a process of continuous improvement by undertaking company promotions and extraordinary merchandising initiatives to ensure the profitable growth of the contract
    • Carry out Audits/visits/inspections of catering premises to comply with HACCP, Food Safety Management, and Client KPI and SLA requirements
    • Produce written reports, ensuring that all written communication represents a professional image to customers, clients and colleagues
    • Maximise profitable sales by the introduction and maintenance of food service brands to the standard required by the Company
    • Control all costs such as labour, expenses, cash purchases as agreed
    • Monitor and maintain levels of stock, cash, local credit and debt outstanding to the agreed establishment targets
    • Attend Company Training Courses and Meetings as requested
    • Attend client meetings as requested and in line with the KPIs and SLA
    • Recruit, manage, induct, train, motivate and appraise staff to promote good employee relations and operate within Company procedures, legislation and good practice standards. (Staff appraisals/Job Chats to be conducted at least annually)

The Successful Applicant

  • Educated to A - level or equivalent management experience
  • A relevant Management qualification and/or substantial experience in facilities/catering services
  • Qualified to Level 4 in Food Safety
  • Knowledge of dietetic coding of Menus and recipes (Desirable)
  • Demonstrable record in leading and motivating staff members.
  • Significant experience of organisational change.
  • Experience of managing budgets and profit and loss accounts.
  • Experience of working in the NHS (Desirable)
  • Strong interpersonal and people management skills including team working and negotiation..
  • Ability to manage time and meet objectives.
  • Stakeholder management and influencing skills.
  • Able to prioritise significant workloads and resource them in response to changing demands and requirements.
  • Excellent communication and report writing skills.
  • Advanced knowledge of Microsoft Office software (Outlook, PowerPoint and Excel).
  • Knowledge of IOSH, NEBOSH, Advanced Food Hygiene, BICs, Infection Control, Waste Management, Gas Safety qualification.* delete as appropriate

What's on Offer

£32k + car and benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Matthew Morrison on +44 121 634 6933 quoting job reference 13682601
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