Role details

Contract Manager - FM Service Provider

London   •   £30,000 - £35,000   •  Permanent

Bullet points

  • Must have a demonstratable background in Facilities Management
  • Have experience in an Education environment

About Our Client

A world leading Facilities Services company with 50,000+ people within its network. The client delivers a wide range of support services for it's customers, including facilities management, catering, security, logistics, energy, management, engineering and cleaning. With a focus on the Public Sector in Healthcare (NHS), all levels of education, local authorities and all the armed services. They also deliver integrated facilities services to some customers and this is an area of focus and growth for the division.

Job Description

This role will ensure that the Contract and Service Management on the contract is delivered inline with all Education processes, SLA's and KPI's. The Contract Manager will report to the Operations Manager and is a position within the company that will be seen as a key account management role and as such they are required to build relationships with the key Clients, Stakeholders and all the company employees working on site. The ideal candidate will also work actively with other Contract Managers across the London portfolio and key support functions within the Education Division to develop the contract and company employees:

  • Actively engage in research and spend time understanding the Colleges core business.
  • Liaise with all relevant employees within the business when implementing new initiatives
  • Advise Operations Manager of all changes which affect cleaning requirements
  • Actively seek innovation and organize trails to continually develop and enhance the service delivery
  • Document all results, analyze and report as required
  • Ensure you manage people considerately, taking into account the Company's equal opportunities/diversity policies
  • Create monthly reports to communicate with the Client Management team, to update on all key activity, health and safety, training, quality control, finance etc

Plan, promote and monitor best practices and procedures required by legislation and mandatory company policies to ensure compliance. These includes responsibility for Health & Safety procedures as set out below:

  • Tool Box Talks
  • Near Hit Campaign
  • KMI - Accident reporting
  • Assessment
  • Manual Handling
  • Logs (equipment, authorized users, etc.)

The Successful Applicant

The calibre of candidate required to succeed in this role will have experience working in an Education environment, ideally for a Service provider. Have a recongnised Health & Safety Qualification (IOSH as a minimum)

What's on Offer

A basic salary of £30,565 - £34,063+ Local Government Pension Scheme + 25 days holiday+ plus pension

Apply for this job

Click the Apply or LinkedIn button below or contact Zeynep Solmus on +44 20 7269 2478 quoting job reference 13715381
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