Role details

CRM Analyst

Wolverhampton   •   £30,000 - £35,000   •  Permanent

Bullet points

  • Great opportunity to join a leading retail company
  • Looking for an experienced CRM Analyst to identify initiatives

About Our Client

Our client is a large Retail company based in Wolverhampton now employing over 7,000 staff across the UK. They are looking for an Innovative CRM Analyst to extract and manipulate data in order to identify business opportunities

Job Description

The CRM Analyst will be responsible for implementing the CRM strategy across the business, through training, carrying out policies in order to ensure that the standard of data remains a high quality. They will analyse CRM data, presenting key findings, creating reports and making recommendations to senior management in order to develop loyalty plans in order to engage further with customers.

The Data Analyst will work to resolve Data queries across multiple teams within the business and aim to resolve them quickly and in a cost effective manner. They will work closely with teams to train them on the importance of quality of data in order to deliver effective communication to the company's customers. They will manage CRM communications that go out to the consumer ensuring that they are measurable and are commercially viable in order to increase conversion rates and sales.

The Successful Applicant

The successful CRM Analyst will have:

SQL knowledge

Experience using Microsoft Dynamics

Excellent Data Manipulation skills

A Strategic & Commercial Mind-set

Demonstrable Numeracy skills

Brilliant Communication skills

Experience in managing multiple projects

What's on Offer

Salary £30,000-£35,000 + Bonus Potential + Benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Sophie Whittingham on +44 121 230 9355 quoting job reference 13763817
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