Role details

CRM Business Analyst

Basingstoke   •   £40,000 - £50,000   •  Permanent

Bullet points

  • Global FMCG in Basingstoke looking for experinced CRM Business Analyst
  • Requires expert knowledge of SAP CRM and Salesforce and business processes

About Our Client

  • My high profile FMCG client is undergoing an enterprise wide transformation to hit impressive growth targets. CRM system transformation is key to this and, as a result, Salesforce has been implemented but not yet truly leveraged.
  • My Client only focuses on the B2B Market and historically their strategy has been product centric but to expedite growth they need to move to a customer centric strategy. they want to be value driven, focused on profitable customers and using data to make fact based decisions.

Job Description

  • Evaluate Business requirements,and translating agreed requirements into technical documentation.
  • Train key users in system and support them in training end users
  • evaluate the effectiveness pf the current business processes within CRM SAP, Salesforce and their supporting system applications.
  • It is necessary to communicate well at Senior levels across the business, the IT function, 3rd party technology suppliers,and across markets in business and technical language.

The Successful Applicant

  • Worked for Global Organisation and FMCG background is Desirable
  • SAP CRM & Salesforce +3 years Experience
  • It is necessary to communicate well at Senior levels across the business, the IT function, 3rd party technology suppliers,and across markets in business and technical language.
  • Our FMCG client is renowned for their high performance ethos and their training and development of staff. Career progression is a key selling point and the line Director for this role is evidence of what can be achieved for candidates who wish to excel.

What's on Offer

£40,000 - 50,000 + Benefits (Pension and Bonus)

Apply for this job

Click the Apply or LinkedIn button below or contact Edward Gavigan on +44 207 269 2551 quoting job reference 13480343
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