Role details

CRM Executive

Bristol   •   £25,000 - £30,000   •  Permanent

Bullet points

  • CRM Executive required for global law firm
  • Interaction experience desirable.

About Our Client

A global law firm seeking to engage a CRM Executive.

Job Description

The CRM Executive will support the Client Development Systems Manager in the day-to-day running and administration of the global InterAction CRM database, including but not limited to:

  • becoming the first point of call for users for InterAction related queries received via the InterAction Helpdesk mailbox and hotline
  • proactively advise the Client, Sector and Practice marketing teams on how InterAction can support their BD efforts with a view to increasing cross-selling and business development opportunities across the network
  • working as part of a project team on development projects including upgrades, rollout of new functionality and ad-hoc module review exercises
  • assisting in the creation and delivery of training programmes for users across the business and to review and maintain all Client Relationship Management training collateral (flashcards, eLearning, intranet pages etc.)
  • provide advice and recommendations on the product roadmap and upgrade, with a particular focus on the Opportunities module, Business Edge and InterActionIQ.
  • working closely with the Data team to ensure continual review and improvement of the firm's client specific data. While the applicant will not process tickets on a day-to-day basis, a good working knowledge of DCM is imperative

The Successful Applicant

The successful candidate for the role of CRM Executive will ideally have worked within professional services and will be familiar with Interaction CRM software.

What's on Offer


Apply for this job

Click the Apply or LinkedIn button below or contact Kate Upton on +44 121 230 9468 quoting job reference 13751097
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Kate Upton on +44 121 230 9468 quoting job reference 13751097