Role details

Director of Solutions

Somerset   •   £75,000 - £85,000   •  Permanent

Bullet points

  • Director of Solutions - Technology, operational & customer service experience
  • Director of Solutions - Market leading supply chain & logistics business

About Our Client

A market leading supply chain & logistics business

Job Description

The successful Director of Solutions will be responsible for leading, managing and developing one of the business units of a very large and prestigious international business and evolving it to new heights of success through the investment and emphasis of technology systems & software.

This person needs to have broad experience across a spectrum of skills including software and system development, operational management and customer management. The role will involve working closely with various organisational departments such as sales & marketing to allow them to use technology innovation to benefit the organisations bottom line.

Key responsibilities:

  • Work at an executive level driving the development of business solutions in line with group strategy - solutions encompassing IT & Business Solutions.
  • Be responsible for all change and release activities
  • The leadership, management and development of people in order to evolve the business in line with group strategy
  • Management of all internal technical teams including software development
  • Use technology as an innovator to drive the business forward
  • Software and system implementation - project management of systems & software implementations; simultaneous leadership of multiple software implementation teams and management of external resources.
  • 3rd party supplier management
  • Work with other departments and help them understand technology and its benefits to deliver business results - e.g. Sales & Marketing
  • Manage the on boarding on new customers and clients
  • Manage the quick and efficient on boarding of new customers onto company technology and systems
  • Manage the integration of company technology; group wide and externally
  • Take responsibility for the acquisition of new customers
  • Exploit existing commercial channels to acquire new customers
  • Take part in any process required in order to secure new business/customers
  • Implement group strategy and exceed expectations
  • Report back to the group on success and developments
  • Software development and product release - ability to gain a complete understanding of external and internal customer requirements & deliver to time, scale & budget
  • Finance and reporting - effectively set and meet budgets for operating expense, manage a P&L, explain performance and identify risk

The Successful Applicant

The Director of Solutions :

  • Management level experience at executive level
  • Ability to drive sales through IT innovation & business strategy
  • Management experience at a commercial software company that successfully produced software for profitable retail sale - highly desired
  • Strong people management experience - lead, manage, mentor and develop
  • Strong project management skills - delivering to time, scale & budget
  • Experience of acquiring new businesses
  • Experience with the integration of acquired businesses around systems and services.
  • Strong customer relationship management experience - external include small and large (enterprise level) customers
  • Strong stakeholder management skills
  • Experience of leading customer support teams
  • Experience of participating in the identification and acquisition of complementary companies - desirable
  • Strong technology awareness - understanding of cloud-based business models and pricing, experience migrating customers from a traditional server based software model to a cloud-based model, experience with deep integration of systems, interest in technological advancement in software, integration, web, mobile, computing & logistics
  • Agile software development methodology experience

What's on Offer

£75,000 - £85,000 based on experience + health, pension, company car, bonus & 30 days holiday

Apply for this job

Click the Apply or LinkedIn button below or contact Amarinder Bajwa on +44 117 927 1611 quoting job reference 13732008
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