Role details

E-Commerce Account Manager

London   •   £30,000 - £35,000   •  Permanent

Bullet points

  • Join a Team of Great People in the London Office of a Global Tech Company
  • You Will be working in a Fun and Creative Environment with a Great Team

About Our Client

Marketing solutions and offices to connect retailers with shoppers around the world. They have offices in Los Angeles, San Diego, Camarillo, New York, Chicago, London, and India. They operate sites and provide solutions for marketers in the US, Canada, UK, France, Germany, Spain & Italy.

Job Description

Manage, retain and grow merchant accounts through highly pro-active merchant engagement strategies
Understand client objectives, analyse account performance and provide strategic recommendations to maximise account growth and retention
Persuade clients to increase revenues by upselling, cross-selling, and/or renewing a broad suite of products
Manage and optimise campaigns for key merchants
Resolve account issues pro-actively and expediently; work cross departmentally for issue resolution when needed
Provide superior customer service and account management support
Provide marketplace feedback and competitive intelligence to internal groups to improve and enhance product offerings

The Successful Applicant

Experience in sales and large account management, preferably in online advertising
Good understanding of product listing ads (PLA) or SEM, cost per click advertising in comparison shopping
Exceptional negotiating, influencing and relationship building skills
Ability to communicate effectively both verbally, and in writing
High stamina to effectively operate in a fast moving environment
Sales-driven and results-oriented approach
Strong analytical and numerical aptitude
Knowledge of Salesforce/Microsoft Office/Excel/PowerPoint

What's on Offer

FREE breakfast, lunch and snacks every day!
Subsidised Medical, Dental & Travel insurance
Subsidised Gym membership
Group Personal Pension
Life Assurance
Income Protection
Employee Assistance Programme
Interest free season ticket loan
Childcare vouchers
Cycle to work scheme
Vision care
Learning & Development opportunities
£30k-£35K plus bonus £38k-£45k OTE

Apply for this job

Click the Apply or LinkedIn button below or contact Alex McPhun on +44 207 269 2383 quoting job reference 13448449
As you are using an Apple iOS device we are unable to offer you the CV upload function. Please apply with your Linkedin profile below or contact Alex McPhun on +44 207 269 2383 quoting job reference 13448449