Role details

Global Payroll Manager

Reading   •   £51,430 - £55,000   •  Permanent

Bullet points

  • Global Outsourcing business, award-winning for it's payroll services
  • Manage a portfolio of global payroll clients and operational team

About Our Client

Global Accountancy Practice HQ'd in Reading.

Job Description

Global Payroll Manager:

Portfolio of clients will include

  • Multinational businesses that require payroll services around the world provided by the firm's offices in country which are project managed by the global payroll outsourcing team


Principal AccountabilitiesTo deliver award winning client service while meeting all clients contracted SLA performance standards.

  • Manage operational efficiency and capacity as client volume grows in terms of both payslips and countries processed
  • Building sustainable external and internal client relationships.
  • Support the bid teams and be involved with client presentations
  • Lead complex payroll implementations progressing to business as usual, including:
    • Hold update meetings/calls with key overseas offices to review client service
    • Act as escalation point
    • Run project governance meetings - quarterly/annually as required
    • Review sign off check point reports
    • Review annual audit of projects and ensure improvement actions undertaken
    • Undertake annual review of project with client countries
    • Review sign project manuals
  • Recruit, develop and motivate our employees (includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines and ensuring appropriate objectives and development plans are in place for counselees)
  • Work as part of management team with other Global Outsourcing managers e.g. resource planning, performance rate meetings and efficiency gains.
  • Participate in special assignments on an ad hoc basis.

The Successful Applicant

Global Payroll Manager:

Required skills

  • People management skills and demonstrated client relationship skills
  • CIPP or equivalent certification strongly preferred, and required as soon as possible once in the role if not attained at time of hire.
  • Must have the ability to manage multiple client relationships (under direction of Director, Global Client Services)
  • Ability to delegate work to staff and ensure its quality and timely completion
  • Excellent communication and interpersonal skills
  • Excellent written skills including the ability to construct detailed operational reports
  • Effective decision making, conflict management and problem resolution
  • Ability to handle stress and maintain a professional demeanour
  • Proficient in IT applications (e.g., Microsoft Office: Word, Power Point, Excel)
  • Prince2 or equivalent qualification may be useful

Other languages beneficial

What's on Offer

Competitive salary.

Flexible benefits package.

Apply for this job

Click the Apply or LinkedIn button below or contact Mark Noades on +44 118 950 9671 quoting job reference 13705930
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