Role details

Infrastructure & Desktop Support / 2nd Line (Windows / Citrix)

Oldham   •   £30,000 - £32,000   •  Permanent

Bullet points

  • A leading not-for-profit organisation based in Oldham near Manchester
  • Are you an experienecd 2nd Line Support Analyst with WinTel / Citrix / ITIL ?

About Our Client

Our client, a leading not-for-profit organisation require an Infrastructure & Desktop Support Analyst to join their growing team on a 12 month Fixed term Contract/FTC. Based in Manchester, North West

Job Description

You will operate and maintain the organisation's IT Desktop Services and Office Productivity Tools. Delivering the effective and efficient management of IT problems within Desktop Services, including Root Cause Analysis and the production of solutions. Build, configure, communicate and operate Desktop Technologies (including PC, Thin Client, Laptop, Tablets, PDAs and Collaboration Services - MS Lync) and Desktop Services.

You will support the User Administration and Access Management provisioning and controlling of users' access development of business requirements and technology solutions for Desktop Services, including the IT Asset Management and asset lifecycle for procurement to operation and disposal.

This is a fast paced and dynamic environment where you will be given great exposure to wide array of technologies.

The Successful Applicant

Essential technologies and skills:

  • Windows Server 2008 / 2012
  • Exchange 2010
  • Lync 2010
  • Office 2010
  • SharePoint 2010
  • Knowledge of Incident & Problem Management
  • Microsoft and Citrix accreditations
  • ITIL v3 Foundation or Intermediate
  • Driving license

Desirable skills:

  • Application Packaging (App-V) knowledge
  • Profile Management (AppSense) knowledge
  • Mobile Device Management (VMware AirWatch) knowledge
  • Project Management experience or certification
  • Knowledge of ITSM systems

What's on Offer

This is a 12 month Fixed Term Contract (FTC) with a salary of £32,000 including a great benefits package based on a 35 hour working week.

Apply for this job

Click the Apply or LinkedIn button below or contact Mosi Brown on +44 161 829 0437 quoting job reference 13750273
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