Role details

Insight Research Manager

Leeds   •   £40,000 - £45,000   •  Permanent

Bullet points

  • Top 4 Retailer
  • All about the customer!

About Our Client

Our client is a leading Top 4 retail business in the Leeds area. With their roots firmly in Yorkshire, they have a real family feel. As the market becomes ever more competitive, they are investing more in Insights than ever before, to ensure that the customer is at the forefront of every business decision.

Job Description

The Insight Research Manager will be responsible for:

  • Determining and driving the strategic direction of our trackers so that they align with business requirements and meet stakeholder needs
  • Planning and delivering great support to key stakeholders, ensuring that tracking insights inform and influence decision making
  • Supporting strategic customer insight projects through tracker research data
  • Leading the response to day to day research & insight queries by utilising findings within and across our trackers
  • Owning, maintaining and optimising:
  1. Brand, Competitor & Advertising tracking reporting, working with our Marketing & Advertising teams
  2. Customer satisfaction tracking reporting, working with our Retail team
  • Improving Tracking input and presentation into regular reports, notably the Monthly Board Update

You will also ensure partner agencies provide excellent engagement and support.

The Successful Applicant

The successful Insight Research Manager will portray the following:

  • Expertise in managing and optimising continuous quantitative data and customer tracker tools - 5+ years client side (FMCG or Retail) experience
  • The ability to synthesise research & data analysis / facts into clear findings
  • Ability to develop hypotheses around issues and use tracker findings to prove / disprove these
  • Effective influencing skills - able to engage with senior Directors
  • Ability to plan, manage and drive commercial insights from tracking research on your own initiative
  • Strong numerical skills and clear written and verbal communication skills
  • Ability to work effectively cross-functionally and build powerful stakeholder relationships

What's on Offer

On offer is a competitive package and a career-enhancing role within a Top 4 Retailer.

Apply for this job

Click the Apply or LinkedIn button below or contact Gavin Wingfield on +44 113 388 9010 quoting job reference 13699589
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