Role details

IT Service Desk Analyst

Birmingham   •   £22,000 - £26,000   •  Permanent

Bullet points

  • Working for an international law firm, offering expert 1st/2nd line IT support.
  • You will be supporting Windows 7, Citrix and Active Directory.

About Our Client

  • Michael Page are proudly representing an industry-leading legal organisation, with a central hub in Birmingham.
  • With over 2,000 staff, the business is one of the largest and most-respected organisations in the legal sector.
  • With a UK headquarters in London, and an IT hub based in Birmingham, they place a high level of importance on the quality of their IT infrastructure, so you will have the chance to constantly work with the latest cutting-edge technologies.

Job Description

  • As the IT Service Desk Analyst, you will be working as part of a talented Service Desk, in a small, professional, team-based environment offering expert internal 1st/2nd line support.
  • You will be working on a remote basis, supporting both national and international users via telephone and email.
  • You will be working within a Windows environment supporting Windows 7, Microsoft Office Suite, and Active Directory.
  • You will be rewarded with an excellent starting salary of up to £26,000.
  • The role will initially work on a 6 month FTC, likely moving into a permanent role.

The Successful Applicant

  • As the IT Service Desk Analyst, you will have strong knowledge and experience of Service Desk Call Logging Systems.
  • You will have a good level of experience in desktop support of Windows 7.
  • You will have in-depth experience and knowledge of Microsoft Office Suite, ideally Office 2010, to an advanced level.
  • You will have experience with Citrix.
  • You will have a professional appearance, with excellent communication skills.

What's on Offer

£26,000 base salary + corporate benefits.

Apply for this job

Click the Apply or LinkedIn button below or contact Palminder Johal on +44 121 230 9416 quoting job reference 13698446
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