Role details

Key Account Manager

London   •  Permanent

Bullet points

  • International software and telecom company with excellent training and culture
  • Looking for Key Account Manager for enterprise accounts

About Our Client

  • Achieve and/or surpass core collaboration revenue and product penetration targets within assigned base of clients.
  • Successful performance against qualitative and quantitative sales KPI targets.
  • Be productive within 3 month on the job.
  • Take full ownership for building a solid 30 / 60 / 90 day pipeline from assigned base focusing on building collaboration product mix such as audio, web, video and UC solutions and taking these opportunities through sales cycle to conclusion
  • Ability to produce and present account Annual business plans for all top accounts with large opportunities.
  • Managing the sales process as necessary and fully understand the business, buying and decision making process whilst developing effective relationships with C-Suite contacts in the accounts.

Job Description

  • Manage and develop core collaboration business within an installed client base through identification of new subsidiaries, various business functions to proactively up-sell multiple collaboration solutions such as Audio, Web, Video, Unified communication solutions and professional services.
  • Customer segmentation & plan growth initiatives, effective pipeline management and effective adoption of SalesForce CRM.
  • Improve client retention by engaging with multi-level stakeholders across multiple business functions, and effective contract negotiations.
  • Work to continuously improve sales skills and capabilities in collaboration solutions and unified communication market.
  • Build capabilities to demonstrate product knowledge and positioning skills on all collaboration solutions
  • Demonstrate ability and experience in tender responses for RFP and RFI's.

The Successful Applicant

  • A minimum of 3 years' experience in a B2B client facing new business or account management role within SaaS, hosted solutions or IT infrastructure managed services industry with a proven record of target achievement
  • Gravitas, presence and strong interpersonal skills to build strong and lasting relationships at all levels,
  • Thorough knowledge of all aspects of hosted services market is desirable.
  • Personal Acumen- high energy & drive, strong Leadership qualities and desire for continuous learning.
  • Strategic Acumen-understanding the client key business drivers, strategic thinking, ability to understand account attractiveness factors, account business planning & creative & systems thinking capabilities.
  • Relationship Acumen- stakeholder management, multilevel impactful communication, team leadership, trust building, knowledge sharing and ability to influence cross functional internal teams to deliver client solutions.
  • Business Acumen- application centric selling skills, seek for mutual value, forecasting, performance management, client risk management & contract negotiation.
  • Excellent telephone manner and C-Level client facing presentation skills (verbal and written).
  • Must live within 1 hour commute of Hammersmith, London.

What's on Offer

Competitive base plus commission and bonus

Apply for this job

Click the Apply or LinkedIn button below or contact Kirsten Hanafee on +44 207 269 2311 quoting job reference 13685889
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