Role details

Lawyer, Operational Team, Legal & Secretariat, High Street Bank

Milton Keynes   •  Permanent

Bullet points

  • Lawyer
  • Leading Banking Organisation

About Our Client

Retail Bank

Job Description

The Operations Legal team covers three areas of responsibility:

  1. Managing the majority of the litigation issued against the retail and business banking side of the Bank;
  2. Working with the Business Areas the role business partners in relation to end to end project reviews of topics, such as power of attorney overhaul and bereavement overall;
  3. Business Partners to various areas of the retail and business banking side of the bank - customer experience and complaints, fraud, power of attorney, bereavement, retail assist, section 75 claims, disputes, technology and operations and collections and recoveries. This includes assisting these areas with various incidents, high value issues and reviews of processes and policies to ensure compliance with the law and regulation. We also provide training to these areas on a quarterly basis
  4. Ability to successfully influence peers and middle management colleagues across varied business areas and dealing effectively with challenges and conflicting priorities
  5. Ability to work with the other members of the Operations Team so that each lawyer is a business partner for a number of areas the team supports, to promote collaboration and avoiding duplication

The Successful Applicant


Contentious experience for financial institutions would be beneficial to the role but not essential

Qualified lawyer in England and Wales

Applications from private practice lawyers or in house lawyers welcome - working for financial institutions from a private practice perspective, or for a financial institution in house

Retail banking product knowledge would be beneficial but this role is not in the Retail Banking Product Legal Team


Stakeholder management - be able to influence and persuade

Project management and time management skills

Working with the business stakeholders in managing risk and offering practical solutions

What's on Offer

Competitive basic salary + benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Charles Waples on +44 207 269 2497 quoting job reference 13753677
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