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Operations Manager (Planned, Responsive & Void Maintenance)
- Property management and maintenance of a medium sized property portfolio.
- Looking for enthusiastic and knowledgeable individuals.
About Our Client
A not for profit organisation who are responsible for the property management and maintenance of a medium sized property portfolio. They are looking to bring enthusiastic and knowledgeable individuals on board.
You will need to highlight examples of the following:
Assisting the Head of Property Services in providing an economical and quality focused service by measuring value, procuring and managing contractual arrangements and measuring/managing the effectiveness of the in-house delivery team.
Ensure regular planned programmes are executed throughout the year to respond to service demands.
Managing the service ensuring all resources including workforce, materials, transport, plant and equipment are used effectively.
Determine and monitor standards of performance throughout the range of operations within the team, developing appropriate policies, procedures and processes to support operational delivery.
Continually develop the service to ensure its effectiveness in response to changing circumstances and customer demands.
Contribute to the budget setting and monitoring processes for the Property Services Department, ensuring financial targets are met and budget monitoring is effective.
Developing strategies for undertaking preventative and/or improvement maintenance to increase the level of planned repairs against responsive.
Participating in the development of the overall Property Services Department; demonstrating strong and visible leadership to all staff, manage and appraise performance and provide appropriate training, development and support where required.
The Successful Applicant
You will need to draw upon your previous experience of working in for a Social Housing provider and able to give examples of the following:
Significant experience of working in a Property Maintenance environment with experience of both a leadership role and of managing other managers/team leaders.
Experience of project management and contracts management including the procurement process.
Experience of managing high value budgets effectively and of developing delivery solutions which add value and/or reduce costs.
Experience of operational change management including the development and implementation of policies and procedures and the provision of mentoring and support for employees during a change process.
Comprehensive knowledge and understanding of building maintenance issues and legislation including Health & Safety.
Ability to motivate, manage and develop staff. Set and monitor performance targets for self and team.
What's on Offer
Competitive salary and package.