Role details

Project Coordinator - Project Manager

Bedfordshire   •  Permanent

Bullet points

  • Project cordinator, account delivery manager, service delivery
  • client facing, delivery manager, project manager

About Our Client

Leading Consultancy

Job Description

Account Delivery Manager - A strong communicator with the ability to challenge, the ideal candidate will display a commercial acumen that enables them to identify and convert revenue opportunity whilst maintaining an exceptional level of customer satisfaction at all times.

Account Delivery Manager Key Skill:

The Account Delivery Manager will be allocated a specific client list and will be responsible for all account level interaction with key client stakeholders.

Key responsibilities include:

  • Acting as the point of contact for key client stakeholders
  • Development client account plans
  • Explicitly understanding the companies contractual obligations to our clients
  • Delivering to a revenue target Ensuring all project activity is fully scoped, properly defined and a plan in place
  • Production of accurate work requests
  • Ensuring adequate levels of project governance are in place
  • Managing risks and issues to acceptable outcomes
  • Ensuring project activity is handed into service in an acceptable manner
  • Writing articulate and accurate quotations and proposals
  • Working with the wider team to deliver solutions and resolve service problem
  • Production of project status reports / regular updates
  • Attending regular client meetings, working from client location
  • Attending service reviews and service reviews
  • Regularly networking with clients to build the relationship

Desirable Skills:

  • Good appreciation of technical concepts
  • Working in a standards based environment (e.g. ITIL, ISO27001, PRINCE2)

The Successful Applicant

Reporting directly to the Head of Account Delivery, the successful candidate will be responsible for developing and maintaining excellent long term relationships with Centrality's client base, both existing and new.

What's on Offer

30k to 35k

Apply for this job

Click the Apply or LinkedIn button below or contact Tom Ferguson on +44 207 269 2461 quoting job reference 13752878
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