Role details

Propositions and Insights Manager

London   •   £45,000 - £60,000   •  Permanent

Bullet points

  • Great chance to join a leading Financial Services company
  • Previous Customer Insight and Propositions experience is essential

About Our Client

The client is a leading international insurance company, offering both consumer and corporate products.

Job Description

The role of Propositions and Insight Manager includes the following responsibilities:

  • Develop and deliver appropriate customer insight and market research solutions to business decisions
  • Undertake and facilitate qualitative research including: focus groups and workshops with brokers and customers
  • Undertake market intelligence gathering and desk research on the insurance market and competitors
  • Take joint ownership of NPS survey programme
  • Present gathered insights and analysis to guide propositions and P&L owners
  • Responsibility for identifying changes and trends in the marketplace and the resulting opportunities and threats
  • Own product life cycle management

The Successful Applicant

The ideal candidate will possess the following capabilities:

Be degree educated to a minimum 2:1 standard
Able to demonstrate experience of delivering insights and recommendations to senior stakeholders
Have a deep understanding of customer lifecycle management
Understand the commercial insurance market and underwriting
Able to communicate research in a clear and effective manner, relating it back to proposition implications and drive change amongst product owners

Please do not apply if you have not previously worked within a specific Insights/Research/Proposition role

What's on Offer

The role offers a competitive salary plus benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Matthew Scarfe on +44 207 269 2334 quoting job reference 13768780
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