Role details

This position is now filled

Quality Engineer

Somerset   •  Permanent

Bullet points

  • Automotive business
  • Great opportunities within the organisation

About Our Client

Our client are a manufacturing business based in Somerset who are looking for an experienced customer facing Quality Engineer to join their busy team.

Job Description

  • Leads the relationship with the customer's quality responsible after SOP
  • Organizes and supports customer's quality-related visits and audits. In case of an audit finding, organizes the investigation, correction or corrective action and verification.
  • Proactively visits the customer's site as needed or requested
  • Responsible for working with the customer's portal for quality and related topics
  • Monitors and reports the site specific view of quality on the customer's portals
  • Enters all quality requested data to customer's portal or answer the customer requests
  • Advise and be the expert on the use of customer specific requirements
  • Reviews and submits customer requested documentation such as requalification, data, etc.
  • Discuss with customer the PPAP submission requirements in case of changes due to Technical Change Management (TCM) and coordinated the customer PPAP submission.
  • Manages the deviation process with the customer.
  • In case of an internal product non-conformance steers the evaluation of the non-conformity based on defined and agreed customer specifications.
  • In case of a customer complaint (0km and field) initiates the problem solving process with the relevant team. In cases of a formal complaint, reviews and submits the required documentation to the customer and ensures timeliness of submission based on customer's expectation.
  • In case of field complaints, enters the field data into SAP WM, negotiates technical factor, and rejects claims and initiated Alters as appropriate.
  • Actively participated in continuous improvement/corrective action activities of quality related processes and ensures the right application of Quality tools and expertise.
  • Has the authority and the responsibility to stop any process or product delivery in case of a serious non-conformance of customer expectations, safety or environmental risks, etc.

The Successful Applicant

The suitable Quality Engineer will have:

  • University degree (Bachelor or Master) in Engineering
  • At least 3 years of experience in Quality, Manufacturing or Production functions in the relevant industry
  • Experience in Quality Management Systems, Problem Solving, FMEA, PPAP and Statistics
  • Ability to interpret drawings and requirements for ensuring the adherence to agreed Quality parameters

What's on Offer

£30,000 - £35,000 depending on experience