Role details

Reactive Scheduler

Bedfordshire   •  Temporary

Bullet points

  • Reactive Scheduler
  • National Housing Contractor - Bedfordshire

About Our Client

Our client is one of the leading National Reactive and Planned Maintenance Contractors working with a number of social housing clients across the UK.

They continue to expand their portfolio, and in turn are winning further contracts.

Our client is one of the major companies in the sector.

Job Description

You will work as part of a team in a busy help-desk and office environment, where excellent customer service has to be delivered on every call, ensuring that all jobs are completed within agreed timescales and all appointments are kept whilst always meeting KPI targets.

The Successful Applicant

  • Experience of planning, allocating and scheduling maintenance work for operatives, either for a maintenance contractor or FM company, delivering domestic or commercial repairs.
  • Excellent communication skills are essential as you are the first point of contact for the company, liaising directly with tenants taking calls from tenants wishing to report a repair.
  • You must be IT literate as you will be using a bespoke computer system to add calls/repairs to the system and then to allocate to the relevant trades person to complete the works.
  • You will be expected to monitor each job to ensure that the complaint/repair is resolved as quickly and efficiently as possible, meeting KPI targets throughout the process.

What's on Offer

  • 6 months
  • Competitive Hourly Rate
  • Temp to Perm
  • Guaranteed start date

Apply for this job

Click the Apply or LinkedIn button below or contact Chris Boyden on +44 115 934 9617 quoting job reference 13722613
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