Role details

Retail Banking Lawyer

Milton Keynes   •  Temporary

Bullet points

  • International Retail Bank
  • Maternity Cover

About Our Client

International Retail Bank

Job Description

Reporting in to the Head of Operations, as a Retail Banking lawyer you will become a key member of a successful team supporting the Retail back office areas of the bank including Technology & Operations, Customer Experience, all complaint areas, Fraud, Special Investigations, Disputes, s75, Collections & Recovery, Mistaken Payments, Policy, Court Order Units, Power of Attorney Teams, Retail Assist and Probate and Bereavement Teams.

You will mainly be responsible for training to the front line to all the mentioned operational areas, reviewing and where appropriate challenging the processes and policies to ensure they are fit for purpose.

  • Actively seek out the Root Cause Analysis of the operational issue by providing feedback to the appropriate team or by providing training on a specific matter to a team
  • Analyse and provide specialist advice on new business projects, identifying any statutory, compliance and regulatory risk implications for the bank
  • Contribute fully to the on-going success of the team through effective team working seeking efficiencies and working smarter
  • Ability to form a view and know when to provide this view and when to escalate this to the Head of the Team
  • Actively promotes and enhances the reputation of Legal Services across the bank and promotes and supports the relationship management approach
  • Design and build practical and operational solutions for the business when issues are identified and lead out on any project required to do this.
  • Continuously monitors performance and outcomes and resolves issues affecting legal risk or improved performance
  • Ability to successfully influence peers and middle management colleagues across varied business areas and dealing effectively with challenges and conflicting priorities
  • Ability to work with the other members of the Operations Team so that each lawyer is a business partner for a number of areas the team supports, to promote collaboration and avoiding duplication

The Successful Applicant

UK Qualified Lawyer

Retail Banking experience

Project Management experience highly desirable

What's on Offer

Competitive for Retail Banking Lawyer

Apply for this job

Click the Apply or LinkedIn button below or contact Michael Cafferty on +44 20 7269 2155 quoting job reference 13748150
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