Role details

Senior Case Manager

Brighton   •   £60,000   •  Permanent

Bullet points

  • Public Sector Body
  • case managment, investigations, compliance, reviews

About Our Client

Public Sector Body

Job Description

A fantastic opportunity has arisen for a Senior Case Manager with a public sector body. You will:

  • manage and develop staff in line with the regulator's values, ensuring staff are engaged and deliver to their objectives.
  • deliver outcomes to meet key performance initiators
  • ensure the team achieve the quality standards by carrying out their duties in line with the compliance and enforcement strategy, policies and the Business Process Manual
  • prioritise work in line with our risk management framework and operational plan, including the prompt and appropriate management of casework, projects and policies/ processes
  • ensure areas of risks and continuous improvement opportunities are appropriately escalated to the Head of Compliance and Enforcement, and where appropriate provide escalation response

The Successful Applicant

You will have:

  • in depth experience of effectively and efficiently managing a case team, ideally within a financial or regulatory environment
  • demonstrative experience of successfully managing a high performing team including achieving KPIs , audits and quality assessments
  • comprehensive operational knowledge and experience of deterring, detecting, preventing and investigating non compliance in businesses.
  • proven experience of managing the development, implementation and review of processes and systems sound experience of using effective influencing and negotiating skills in relation to senior stakeholders within the regulatory and/or business sectors.
  • a relevant UK recognised professional qualification in either compliance or enforcement

What's on Offer

£60,000 PA plus excellent benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Kas Rothwell on +44 207 831 2125 quoting job reference 13756849
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