Role details

Senior RLO

East Midlands   •  Temporary

Bullet points

  • Senior RLO
  • National Housing Provider - East Midlands

About Our Client

National Contractor - East Midlands Based - Strong foothold in the market place which enables them to win and sustain large contracts with some of the largest housing providers across the regions. We are Representing the client on an Exclusive Basis.

Job Description

Key Responsibilities will include:

  • Daily visits to tenants homes to support to the Project Manager, Surveyors and Site Manager.
  • Creating tenant profiles and undertaking home surveys before work commencement.
  • Communicate the correct information about the costing schemes and capital programs to tenants
  • Liaise with site management, operatives, the client and the tenants.
  • Providing support to tenants during planned/capital works programs.
  • Participating in weekly site meetings and project team meetings.
  • Maintenance and correlation of all records, files and incoming documents that relate to the Customer Service function.
  • Ensuring that Health & Safety procedures carried out on site. Investigating and resolving any complaints or claims from tenants.
  • Possibility of working from home
  • Management of an specific team and area

The Successful Applicant

Successful candidate will demonstrate a proven track record within the delivery of decent home and kitchen and bathroom planned works programs.

Most importantly, the successful management and experience of Tenant Liaison duties previously on the contractor side only.

Must be engaging, enthusiastic and have good time management skills as there will be a required number of visits to be made per day.

What's on Offer

- Competitive Hourly Rate
- 3 Months
- Temp to Perm Guarantee

Apply for this job

Click the Apply or LinkedIn button below or contact Chris Boyden on +44 115 934 9617 quoting job reference 13722335
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