Role details

Service Department Manager

Edinburgh   •   £20,000 - £25,000   •  Permanent

Bullet points

  • Service Department Manager for a well known Scottish Jeweller
  • Scottish Jeweller who provides clients with Luxury jewellery and watches

About Our Client

My client is a well know Scottish luxury jeweller who is looking to add a Sales Supervisor to their team.

The Sales supervisor will be responsible for representing the company and upholding their prestige company image. this role will also be responsible for motivating and keeping the sales team focused by leading by example in terms of positive attitude and assistant with training and development.

Job Description

This Service Manager role will focus on managing your services team and portfolio of customers and increase sales through guidance and training to meet set targets.

The role Will have the following responsibilities, but not limited to:

  • Handling repairs / cleaning and advising customers on their watches / jewellery
  • Stock Control and regular stock counts
  • Train and develop the services team and make sure the work to the company values
  • Deal with customer complaints and liaise with other managers regarding said complaints
  • Keep customer paperwork, estimates and lead times up to date
  • Keep on top of all administrative tasks e.g. filling and e-mails
  • Till reconciliation and banking daily
  • Collectively working toward an increase sales in store

The Successful Applicant

The successful Service Manager will have the following demonstrable skills:

  • Experience with watch and jewellery / accessories is desirable
  • Willingness to help others in the team and customers
  • Motivated to achieve personal and set shop targets
  • Have a strong sales ability and credible track sales record
  • Ability to work under pressure and manage workload
  • Excellent communication skills
  • Excellent interpersonal and customer service skills

What's on Offer

Basic Salary between £20,000 - £25,000 + Company bonus / benefits

Apply for this job

Click the Apply or LinkedIn button below or contact Rachael Abbott on +44 141 3317 935 quoting job reference 13723590
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