Role details

Systems Support Engineer

Leicester   •  Permanent

Bullet points

  • Blade and Storage systems support across servers
  • Configuration management, Security administration, Back up and Recovery

About Our Client

Our client are a well established Global engineering business who are looking to compliment and increase the size of their IS team with this Systems Support Engineer. The role will require occasion travel within the UK and overseas and the suitable candidate will need to undergo UK security clearance.

Job Description

  • Plan, install and maintain blade technology server hardware systems to maximise utilisation of hardware and software resources of hosted systems and customer networks
  • Plan, install and maintain storage based server systems to maximise utilisation of hardware and backup storage resilience
  • Specify hardware required including PCs, servers, and other network peripherals
  • Apply strong working knowledge of operation systems and software applications to provide accessibility and functionality to end users and customers
  • Establish and maintain security as required by customer policy and contractual requirements
  • Troubleshoot configuration issues. Track all entries using standard help desk functionality
  • Work closely with database and application administrators
  • Develop and maintain back up and disaster recovery strategy, planning and implementation
  • Organise and inventory all hardware and software resources

Perform job function in a safe manner and in conjunction with established company safety guidelines and policies

The Successful Applicant

  • Experience with blade server technology installation and upgrades
  • Experience with performing hardware security configuration and administration
  • Experience with developing and implementing Backup and Recovery Strategies
  • Experience with performing hardware administration from the command line as well as through graphical tools
  • Experience of Windows and Unix operating systems
  • Must demonstrate abilities in the following areas: Configuration Management, Security Administration, Monitoring and Tuning, Backup and Recovery, Troubleshooting and Efficient use of database storage
  • Demonstrable IT hardware management experience
  • Demonstrable experience of managing complex data storage systems
  • Demonstrable experience of Backup and Recovery
  • Experience of Analysis Services
  • Troubleshooting / problem solving skills
  • Monitoring (System / Storage)
  • Strong analytic, verbal and interpersonal skills
  • Professional, confident, self-starter, resourceful, detail oriented with excellent follow-up skills and the ability to organise and adapt to changing priorities
  • Possess the following skills: patience, flexibility, consideration, discretion, tact and confidence

  • Professional Systems/IT qualification, preferably HND/Honours Degree is desirable
  • ITIL - Information Technology Infrastructure Library certified
  • Experience with Veeam Backup
  • Experience with HP Blade Technologies
  • Experience with HP Storage Technologies
  • Experience with Windows/Unix Domain scripting
  • Working knowledge of Network Architectures and Communication Infrastructure, including distributed architectures and TCP/IP networking
  • Working knowledge of GPS systems and data and remote telemetry systems is desirable
  • A 'Zero Harm' approach to Health; Safety and the Environment
  • Maintaining a safe and organised working environment
  • A proactive approach to problem solving
  • A "can do" approach to work and the satisfaction of customers requirements
  • A willingness to learn new technologies and product ranges
  • Generating and accepting feedback to drive improvements in business process
  • Strong inter-personal skills and be self-motivated
  • Accuracy and attention to detail
  • Ability to work effectively both independently and in a small development team

What's on Offer

Competitive salary + benefits package

Apply for this job

Click the Apply or LinkedIn button below or contact Lee Clarke on +44 121 230 9438 quoting job reference 13475634
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