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Operations Development Manager

Manufacturing

London

Permanent ⁄ £38000 - £40000

Updated February 28, 2012


Reporting to the Cash Centre Manager, this non-departmental, but senior management role will be responsible for the overall development, improvement and coordination of operational processes and functions across the Centre. Play a pivotal role in delivering the Centres objectives in line with the company Business Line Objectives.

As Operations Deployment Manager, you will:
· Identify, set and monitor improvements/cost savings
• Work closely with the CCM to push forward improvements within the centre
• Continually build up and gain knowledge of the Centre's finances and reports
• Carry out any other duties that are deemed reasonable. This will include travel to other sites.
• Communications - coordinate standard communication processes and reporting internally and externally (reports, briefings, visual measurement systems) linking effectively to the Central teams.

• Work with all operations within Cash Centres in the pursuit and deliverance of best practise.Ensure the operational areas and staff are in adherence to the company health and safety policy and legislation. Health & Safety Coordination - regulations, communications, inspections, risk assessments and self auditing.
• Ensure the training activities are completed to the training plan and all requirements are identified and delivered.
• Develop succession plans and ensure they are kept up to date.
·• Ensure all Cashiers, Senior Cashiers and Section Managers are cross trained in products and rotated so they obtain and retain the skills for each section- monitor and review as necessary

.• · Liaise with other departments, branches, customers and suppliers, as appropriate to resolve issues and maintain security and service.

• All paid claims to be investigated and root cause established. Follow up with containment actions and review.
•Monitorall KPI's and produce corrective action plans to correct under performance.

• Drive the delivery of best practice and improvements in cost, service and delivery.

• Plan staff resources to satisfy the operational requirements of each department/shift

• Key costs monitoring and process control (direct labour, direct costs, cash losses and overheads) and revenue confirmations.
Administrative control of stock/consumables - usage and order management.
Management of the Centre's capital equipment processes - to del

Who we're looking for
The right candidate will have:
• An understanding Continuous Improvement/Lean methodologies, minimum Green belt standard.
• The ability to define, measure and analyse processes, identifying improvement opportunities, and manage the project to verifiable completion.
• Budgetary (P&L) capability and experience.
• Line Management experience - with the ability to engender a strong team ethic amongst direct reports and colleagues.
• The ability to self audit and drive compliance through others with a regulated environment
• Pass a CRB check obtained by Disclosure Scotland
• An understanding and familiarity with cash processing or financial operations would be advantageous or alternatively a knowledge of modern manufacturing processes.
• Demonstrable managerial experience in an operational environment - requiring on-time, on-quality, on-cost, delivery of service.

About our client
Our client is the world's leading international security solutions group.

What's on offer
c£40k+competitive package.

Michael Page Contact
For further info, apply or phone on +44 (0) 20 7831 2000.  Job Ref: 13199861
Your application will be sent to Ciara Kelleher.

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