Michael Page Linkedin

Information:

  • This job has been filled.

Job Vacancy Details

| Email to a friend | Apply Back to search results

Customer Experience Specialist

Financial Services

East Midlands

Permanent ⁄ £50000 - £60000

Updated March 17, 2012


Working for a subsidiary of the main group this role is to take full ownership of a newly developed online payment portal product.
The purpose of this role is for a strong Customer Experience Specialist to direct, critique, alter and evaluate the new online product from a customer experience perspective. Understanding basic SEO and PPC applications, you will be able to detail to the technical IT team what changes need to be made to the product to drive increased performance, visits and ultimately revenue back into the business.
As a customer friendly tool, it is vital that the customer's experience of the product is positive, and your background in .com or SME will give insight into maintaining customer engagement.
Similarly any exposure to customer experience marketing from an online retail brand will be highly desirable.

Who we're looking for
A strong Online Customer Experience Specialist who can take full ownership and control of this live, online product. Driving excellence in content, experience and delivery.

About our client
Financial Services business based in the East Midlands - excellent reputation for employee engagement, winner of multiple awards.

What's on offer
£50,000 to £60,000 depending on experience plus additional company package benefits.

Michael Page Contact
For further info, apply or phone on +44 (0) 121 230 9360.  Job Ref: 13204029
Your application will be sent to Ruth Rainbow.

Job Search

job type

time period

Keyword type

Submit your CV

Michael Page International plc, Registered in England, Company Number 3310225

Registered Office: Page House, 1 Dashwood Lang Road, Addlestone, Weybridge, Surrey, KT15 2QW