Provide overall direction on BT bid strategy Provide commercial, financial and technical acumen to the bid process To deliver financial performance, service delivery and long term strategic growth for the largest, most complex and most strategically important outsourced BPO and IT contracts The Bid Delivery Director will be the primary point of contact to the client for all service delivery
Competencies
Must have a strong understanding of the local competitor landscape in BPO area Ability to demonstrate a track record in ensuring that required resources, solutions and methodologies are identified delivered and effectively managed in order to deliver a competitive and winning bid team reporting to the head of BPO bids Strong leadership and ownership of bids in Competitive Dialogue working closely with internal key BT stakeholders in all key decision making in relation to the bid, sign on and investment decisions Accountable in an "in life" delivery capacity for the financial performance, service delivery and development of long term strategic growth Key Responsibilities
To maintain and develop customer relationships at board/CEO level Ensuring Customer satisfaction, delivering contract commitments within cost targets, profit margins and revenue growth To create an environment where the bid teams are inspired and motivated to deliver and win business To be accountable for contractual service levels Sole accountability and responsibility for the financial and business performance of large scale contracts To work within the BT framework of policy and procedure for winning and delivering sustainable profitable business Full strategic and operational ownership of P&L with full management controls for setting both financial and functional targets plus control of associated budgets
Who we're looking for
Individual
Based in Aberdeen but must be prepared to travel extensively throughout the UK Must be able to operate independently Strong business acumen and general management experience<BR>Highly experienced in managing major outsourced contracts Leadership and vision Exceptional relationship management skills at a senior level both internally and externally MBA qualified or equivalent
About our client
BT
What's on offer
Excellent package
Michael Page Contact For further info, apply or phone on 0141 331 7900. Job Ref: 13204936 Your application will be sent to Graham Burns.
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