Information:
Job Vacancy Details
Partner Relationship Manager
Merchant Solutions
Brent, West London
Permanent
Updated February 14, 2012
In line with recent strategic changes this exciting role will see you take ownership of delivering profitable growth from Global Blue's key partnerships with Merchants, 3rd Party Technology Vendors and Banks. You'll own the front line technology plan developing and implementing it together with key internal and external stakeholders. Ultimately you'll be responsible for the ongoing success of Global Blue's key commercial relationships with merchants and partners, managing expectations of service levels, driving optimization projects, strategic activities, analyzing opportunities with the third party Merchant Sales teams to grow and expand their business. Key responsibilities include:
• Effective management of partners and developing new partner relationships to enable the Global Blue business to realise growth strategy
• To ensure that timely, commercially viable solutions are delivered to the merchant partners
• To ensure that projects are delivered in budget, on time and at designated SLA's (aligning the implementation team and Finance).
• Drive and motivate the project team and ensure that approved projects are delivered according to Global Blue's PMP considering all strategic aspects.
• Maintain a strategic outlook and long-term perspective whilst managing multiple short to medium term projects
• Formally feedback market requirements and trends in the POS and Card Payment environment to the respective Products
Who we're looking for
It's likely you'll currently work for a leading provider of value added services and payment solutions in a sales or account management role with a significant focus on portfolio management. Equally you might currently work in a more technical capacity and are looking to leverage your developing commercial skills with a move into a Partner Manager role. Key skills and experiences sought include:
• Excellent track record in Partner / Vendor and Account Management
• Product know how in the point of sale and terminals environment
• Specific understanding or exposure to providers of Retail Systems, Card Payment Terminals and POS Development Companies
• Experience with Project / Portfolio Management
• P/L Responsibility or understanding for a product line
• Negotiation and contract management experience
• Excellent track record in managing cross functional teams
About our client
Global Blue is a financial services company that introduced the concept of Tax Free Shopping. Global Blue now offers a wide range of services - such as dynamic currency conversion and tax refund - that help travellers shop and spend wisely when in foreign countries whilst allowing merchants and banks to increase their revenues from the lucrative traveller market. The company's ambition is to become the beacon for international shopping and spending across the globe. With their unrivalled product and service offering they're well positioned to grow over the coming years in line with the increasing globalisation of consumer spending. By any measure they're a real employer of choice.
What's on offer
Excellent base salary; annual bonus; benefits
Michael Page Contact
For further info, apply or phone on 01932 264 000.
Job Ref: 13208049
Your application will be sent to Alex Hall.
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