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Job Vacancy Details

Client Care Managers

Business Services

North

Permanent ⁄ £50000 - £57000

Updated March 14, 2012

• Effectively manage the Client Care Executive and Account Manager team specific to the South.
• Ensure that your team is retaining the company's existing client base whilst identifying opportunities to increase and enhance revenues through up selling, price increases and increased contract terms.
• Provide analysis on customer perception and feedback.
• Lead the team by spending 80% of time in field with associates to achieve retention, growth and revenue targets.
• Regularly communicate with clients, sales associates, market place realities and competitors.
• Energise and motivate your team and lead by example.

Who we're looking for
• A demonstrable track record in business development and client care experience with proven success in building and maintaining successful relationships.
• Successful in leading key account and client care teams with a hands-on approach to coaching, mentoring and identifying strengths & weaknesses of your team members.
• Strong customer focus with a people orientated approach.

About our client
Market leading supplier globally of Business Services. This is a brand new, high profile position which is leading a newly created team and has huge amounts of exposure with the broader organisation.

What's on offer
Basic up to £57,000 + 25% bonus + car/car allowance + benefits

Michael Page Contact
For further info, apply or phone on +44 (0) 161 819 5511. Job Ref: 13211197
Your application will be sent to Andy Perkins.