Information:
Job Vacancy Details
Training & Development Advisor
Strauss Water
Guildford
Permanent ⁄ £30000 - £35000
Updated February 22, 2012
Virgin and Strauss Water will be launching an exciting new venture in 2012 that will provide customers with top quality drinking water conveniently, economically and in an environmentally responsible way. As part of this change, Strauss Water is looking for a Training & Development Advisor to be based on site at the UK Headquarters just outside Guildford.
Reporting to the HR Director, the Training & Development Advisor will play a key role in supporting and delivering the HR business plan during an exciting period of change. The successful candidate will take responsibility for a wide range of training programs as Strauss Water continues to go through a rapid period of growth. This will include coordinating, designing and delivering training courses to empower and challenge employees enabling them to get the most out of their roles and reach exceptional levels of customer service, product knowledge and sales techniques. Acting as an ambassador for the Strauss Water brand and culture other responsibilities will include:
• To deliver product and soft skills training across all departments of the company
• Develop the content and lead the Induction process for all new employees
• Work with Team Leaders to coach and mentor new reps when they start their roles in the call centre
• Identify ongoing skills gaps and training needs
• Evaluating the effectiveness of training programmes and learning outcomes
• Promote personal development throughout the business
• Act as a super-user on Seibel CRM Systems
• Keep administration and training records up to date
Who we're looking for
Strauss Water seek a credible and articulate HR professional to join their growing HR department. CIPD qualified and with experience of delivering customer service and sales training, preferably in a call centre environment. You will have a proven ability in designing and delivering training courses as well as having the ability to deliver workstation based training; this involves delivering at all levels including management. The ideal candidate will have excellent people and interpersonal skills and be able to demonstrate:
• Clear and articulate communication skills, both written and verbal
• Organised with a proactive and flexible approach to team work
• Confident to deliver training at all levels, including management
• Creativity and enthusiasm to find effective training solutions
About our client
Virgin and Strauss Water will be launching an exciting new venture in 2012 that will provide customers with top quality drinking water conveniently, economically and in an environmentally responsible way. The new venture will combine Strauss Water's world class expertise in water solutions with the globally respected Virgin brand in order to address the needs of a very large and fast-growing segment within the health and wellness space.
Strauss Group, Israel's second-largest food & beverage company, is an international corporation with approximately 13,500 employees operating twenty-five production sites in twenty-one countries around the world. For the past seven years the Group has consistently achieved growth, and in 2010 generated around $1.8 billion in annual revenues, with 46% coming from international activities. The Group is currently comprised of five companies: Strauss Israel, Strauss Coffee, Strauss Water, Max Brenner and Sabra North America.
Traded on the Tel Aviv 25 Index Strauss Group has a AA+ credit rating from Ma'alot, an affiliate of Standard and Poor's. The Group has partnerships with leading multinationals such as Danone and PepsiCo, entered into a partnership with the distinguished private equity investment fund TPG Capital in 2008, and recently Strauss Water and the global electronics giant Haier Group entered into partnership to produce, market and sell watermakers in China.
What's on offer
c.£30-35k + Benefits
Michael Page Contact
For further info, apply or phone on +44 (0) 1932 264 000.
Job Ref: 13212943
Your application will be sent to Chris Taylor.
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