The Marketing Communications Manager will work with the Head of Customer Engagement to develop and oversee the delivery of a compelling engagement strategy for internal and external customers. The Communications Manager will focus on building their engagement offering, with specific emphasis on web and digital proposition and communications. The right candidate for this role will be passionate about engaging with customers, and have a serious head for getting to grips with critical business needs and goals. Working at every level of the division you must be able to influence to get customer communication and engagement right. The role will look to exploit developments in communication technology, channels and processes, positioning our business as a leading edge organisation committed to delivering the highest quality communications to all relevant customer groups. The Communications Manager will work alongside the Proposition and Product teams to produce communication material for our Employed Sales Force,our business network, business partners and our end customers.
Who we're looking for
The Marketing Communications Manager will be expected to demonstrate a track record of strong, effective leadership and achievement. The role demands creativity, total customer-centricity, fortitude and persistency in driving an effective customer focused engagement programme. Skills, Knowledge and Experience required • Good Marketing and/or Communications experience • Thorough understanding and usage of digital and broadcast communication media channels • Solid experience in a Digital Communications / Marketing role within a corporate environment • Solid understanding of Savings products and Financial Services experience would be an advantage • Proven and adaptable writing skills both in on and offline media. • Ability to build and maintain strong relationships • Good understanding of sales distribution structure, drivers and behaviours. • Strong planning, co-ordination and prioritisation skills to ensure effective delivery of both day-to-day communications and longer term innovation and change initiatives.
About our client
Our client is a global Financial Services organisation based in Surrey with offices throughout the UK and worldwide.
What's on offer
£excellent.
Michael Page Contact For further info, apply or phone on +44 (0) 1932 264 000. Job Ref: 13215189 Your application will be sent to Joanne Reed.
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