Michael Page Linkedin

Information:

  • This job has been filled.

Job Vacancy Details

| Email to a friend | Apply Back to search results

Support Team Leader

Telecoms

Leeds

Permanent ⁄ £25000 - £26000

Updated February 8, 2012


The company I am recruiting for sells mobile communications including IT support services. The primary responsibility of this role will therefore be to implement new contracts obtained by the sales teams. Reporting to the Sales Director, the Support team leader will have the following duties
• Lead the implementation ofnew contracts ensuring service is delivered upon time and on agreed SLA's
• Manage and supervise a team of support analysts
• Undertake resource planning for all new projects in the business
• Mentor and train support analysts on the company's products and services
• Undertake client interaction where necessary to establish and cater to the needs of customers
• Prepare shifts and rotas for the field engineers to ensure coverage at various client sites

Who we're looking for
The ideal candidate will have the following skills
• Previous experience as a team leader
• Experience of working in a Microsoft base environment
• Knowledge and experience of technologies such as Active Directory, Exchange, Server 2003/2008
• Ability to lead a team
• Ability to deliver projects on time
• Excellent communication skills
• Previous client facing experience

About our client
This is an excellent opportunity to join a rapidly expanding telecoms company. Based in Leeds, this is an opportunity to lead a dynamic team and develop them

What's on offer
up to £30,000 package including car allowance

Michael Page Contact
For further info, apply or phone on 00 44 161 828 6369.  Job Ref: 13216808
Your application will be sent to Priyanka Bhargava.

Job Search

job type

time period

Keyword type

Submit your CV

Michael Page International plc, Registered in England, Company Number 3310225

Registered Office: Page House, 1 Dashwood Lang Road, Addlestone, Weybridge, Surrey, KT15 2QW