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Job Vacancy Details

Head of CRM

Luxury online

London

Permanent ⁄ £40000 - £50000

Updated February 2, 2012

My clientis looking for an experienced, data-driven and self-directed CRM Manager/Head of CRM, to deliver, implement and execute an international strategy for acquiring new customers and consumers, converting and retaining them using innovative on-site, email, CRM, DM, social media and mobile techniques.

The successful candidate will be passionate about CRM and able to demonstrate measurable successes in a similar role, and will ideally possess some experience of social media. Supported by the Head of eCommerce, he or she will collaborate closely with production, product planning, IT, online marketing and personal shopping to deliver the CRM strategy for the business.

Who we're looking for
Significant CRM experience in an online retail business
Email expertise
Direct Mail experience
Strong Project Management skills
Customer Service experience
Direct experience or an ability to display a sensitivity for luxury brands
Analytical and data driven
Managing Complexity
Project Management
Email Expertise
Customer focused
Data mining
CRM
Supplier management
Personal Effectiveness
Relationship building
Strategy & Planning

About our client
Fast growing Online Luxury Jewellery Business. The business is currently expanding its online operation and international websites as well as moving into offline concessions.

What's on offer
Competitive package.

Michael Page Contact
For further info, apply or phone on 0207 269 2358 . Job Ref: 13219522
Your application will be sent to Joseph Curtis.