Job Vacancy Details
CRM Practice Manager
Agency/Technology
London/Surrey
Permanent ⁄ £50000 - £70000
Updated August 11, 2008
This exciting CRM role is responsible for working with the Global Practice Director in designing 'best-in-class' solutions and methodologies for CRM practice. The CRM Practice Manager will also educate both internal and external stakeholders on CRM solutions and hold a crucial leadership position across Europe as the 'Subject Matter Expert' in the sales process.
Other key responsibilities include:
1. Serve as the custodian of Urban Science practice area methodology.
2. Facilitate the product development process.
3. Monitor the competitive environment.
5. Achieve practice area revenue objectives by supporting the Operation Teams in their sales efforts.
Who we're looking for
You will be an exceptional individual, with relevant commercial experience,strong communication skills (written, spoken & presentation), sound business experience and understanding, a graduate or of graduate calibre and can demonstrate credible influencing skills.
Coupled with this our client is looking for:
• Experience in & extensive understanding of CRM/Marketing and Communications techniques from a client side, agency or management consulting environment (e.g. general advertising, direct marketing, interactive marketing, promotions and incentives, events, etc.).
• Understanding of and experience using tools that produce customer segmentation, data mining and modelling analyses.
• Ability to identify problems, generate and evaluate alternatives to resolve them, and make a prompt decision on the most effective strategy.
• Ability to assess various technologies.
• Ability to work collaboratively and guide others to solutions.
• Project management skills, including ability to drive the delivery of solutions on-time, within-budget and at high standard quality.
• Client facing experience preferably in a sales or account management capacity.
• Fluency in German & English is essential as well as the flexibility to travel from time to time.
About our client
Founded in 1977, Urban Science is a strategic consulting firm that provides customized intelligent solutions to companies seeking to increase the market share and profitability of their retail networks.
Using advanced data analytics, informed strategic insight and robust planning tools Urban Science delivers critical competitive, cost and customer-relationship advantages for our customers.
Urban Science's success is based on exceptional data-collection and analysis which yield scientific information that drives performance. Statistical modelling, market benchmarking, segmentation analysis, market profiling and advanced data mining are examples of Urban Science tools to maximize sales and marketing performance.
Urban Science design, develop and implement strategically sound sales and marketing initiatives. Real-world experience, disciplined processes and proprietary methodologies are applied to help gauge market opportunity, assess competitive strengths, develop performance standards and create effective marketing programs.
Our client serves its global clientele from offices in the United States, Spain, France, UK, Germany, Italy, Australia, The Netherlands, Mexico, China and Japan.
What's on offer
A fantastic package that includes a generous basic salary, bonus scheme, benefits and a strong corporate culture that rewards exceptional performance. Our client is a global organisation that has the attitude and flexibility of a start up!
Michael Page Contact
For further info, apply or phone on +44 (0) 1932 264 000.
Job Ref: 12892845
Your application will be sent to Andrew Whitsed.
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