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Job Vacancy Details

Prime Access Client service, Account management

Investment bank

London

Permanent

Updated October 3, 2008

The Prime Access Client Services group is a dynamic team with responsibility for the Operational support of the Prime Access client base, which includes retail clients around Europe. We are directly responsible for managing the client's relationship within Operations across all areas from execution to custody, with particular focus on mitigating risk for the client and firm as well as ensuring the client receives optimal operational support in this competitive and growing market
Operations Overview

Operations plays a vital role in the firm's ability to innovate and deliver the solutions our clients need. We partner with the firm's trading, sales and asset management businesses in order to enter new markets, launch new products and actively manage the millions of transactions the firm executes on a daily basis. From the most basic security to the most complex structured derivative, Operations is integrally involved in the trade.

Operations professionals work in many departments in over 40 cities in over20 countries around the world. This breadth of coverage in the division means that our people enjoy unparalleled opportunities

Principle Responsibilities

•Provide Prime Access clients with a single point of contact for operational issues, which can include position breaks, failing trades, trade flow rejections and settlement instructions.
•Liaise with Core Operations (i.e. Settlements, Central Accounts Group, Asset Servicing, Trade Support and Executions) to resolve any queries or problems
•Building and maintaining client relationships with new and existing clients
•Working closely with other team members and management on strategic and ad-hoc projects.
•Compiling metrics to assess client performance and suggest areas of improvement.

Who we're looking for
•Excellent communication and interpersonal skills.
•Ability to set own priorities and work well under pressure.
•A role model and guide for other members of the team.
•Team Player with a proactive and client orientated approach
•Must have good Microsoft Office skills and aptitude to learn new systems.
•Settlement and product knowledge would be an advantage.

About our client
Leading investment bank

What's on offer
Market rate

Michael Page Contact
For further info, apply or phone on 020 7645 1450. Job Ref: 12959244
Your application will be sent to Nikki Fleming.