Job Vacancy Details
Telecommunications
North West
Temp
⁄ 37-40k
6 month contract
Updated July 9, 2008
This role leads the other operational, site Internal Communication Teams in Customer Service to ensure the delivery of the Customer Service Communication strategy into the Customer Service Operation. The role manages a team of five Internal Communication Managers.
The role holder is responsible for the quality of timely information flow to and from customer facing teams which enables O2 to deliver the best customer experiences.
During the six month role, the successful applicant will support the Customer Service Director in her communication strategy, support the Change Programme within Customer Service and interface with key operational stakeholders for Customer Service, recommending communication approaches for operational activities across Customer Service
Who we're looking for
The successful candidate will have the following:
• Proven track record in people management and leading teams
• Proven strategic and tactical internal/customer communications experience
• Experience of leading change communications
• Experience of being the single accountable owner of large projects including events of at least 100 attendees
• Excellent communicator - able to demonstrate excellent written, verbal and interpersonal skills
• Ability to manage a varied workload
• Ability to influence decision makers
• Ability to manage activities enthusiastically and pro-actively
• Extremely well-organised, self-motivated and able to work to deadlines and targets
About our client
Award winning communications company
What's on offer
37-40k
6 month contract
Michael Page Contact
For further info, apply or phone on 0161 8195500.
Job Ref: 12961488
Your application will be sent to Kirsty Hull.
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