Information:

This job has been filled.

Job Vacancy Details

Contact Centre Co-ordinator

Financial Services

Bristol

Permanent ⁄ £20000 - £25000

Updated June 16, 2008

Working as the Contact Co-Ordinator you will be responsible for the managing & monitoring of the daily call volumes into the Contact Centre, while proactively managing the queues & your resources to meet KPI's within your team.

Who we're looking for
The successful Candidate will have:
•The ability to work under pressure with a keen eye for detail and an analytical ability.
• Strong Communication and Relationship skills
• Be able to use your initiative to recommend ideas to improve levels of service
• Have Knowledge of Q-MAX & Avaya/Aspect ACD's
•Experience within a Contact Centre environment
• Proven track record of working with real time targets

About our client
Working for one the largest insurance companies in the country

What's on offer
£20,000 - £25000 + Bonus

Michael Page Contact
For further info, apply or phone on 0117 906 5500. Job Ref: 12970592
Your application will be sent to Daniel Wegrzyn.