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Group Perfomance Manager

Charity

North Wales

Permanent

Updated June 19, 2008


The YHA are looking for a Group Performance Manager to cover the North Wales area. You will be responsible for managing the performance of hostel managers and staff within a designated group of approximately 10-14 Hostels within the area. Part of the remit will be to mentor, support and coach the Hostel managers by conducting one to ones and providing direction to your managers. In addition you will support the Regional General Manager to ensure that hostel turnover is maintained and exceeded, whilst working within agreed budgets.
We also require 2 further Group Performance Managers, one to cover North London, Cambridgeand East Anglia, and one to cover Oxfordshire, Dorset & Hampshire.

Who we're looking for
We are looking for a hospitality / leisure retail manager who has experience of working in a large single site environment looking for that first step into multisite or an experienced Area Manager looking for a change. You will need to demonstrate real drive, enthusiasm and the ability to influence at all levels. In order to be successful in this role you will need to illustrate a thorough understanding of the following areas - customer focus, teamwork, planning and organising, decision making, empowerment and people development, innovation, quality and continuous improvement and excellent interpersonal skills. Energy and the desire to be part of a progressively growing and changing business is absolutely essential.

About our client
YHA operates a network of more than 240 Youth Hostels across England and Wales. Our clients accommodation is open to all and everyone can experience a warm welcome, comfortable accommodation and good food at affordable prices. We have embarked on a major investment programme to continue to improve the services to guests, young people and the wider society. YHA is currently undergoing a period of change, within the business.This process is not just about renovation and refurbishment of the YHA Hostels, but it is also about the implementation of National Standards, which will result in the higher level of service to our customers.

What's on offer
up to £33,000 + Car + 28 Days Holiday + Bank Holidays + Contributory Pension

Michael Page Contact
For further info, apply or phone on 0161 819 5522.  Job Ref: 12976733
Your application will be sent to Martin Wells.

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