Job Vacancy Details
Sales Consultant - Southampton
Electrical & Home Computing
Southampton
Permanent ⁄ £18000 - £23000
Updated August 19, 2008
While reporting to the Country ASC Manager, the Apple Solutions Consultant will acts as an ambassador of the Apple brand and will oversee the sales, merchandising, and operations of an Apple shop within a retail partner's store. They will be also responsible for delivering an outstanding customer experience through promotion and demonstration of Apple-based solutions.
Key Accountabilities:
• Is responsible for the animation, the overall merchandising and the maintenance of the Apple shop, ensuring it meets or exceeds Apple's brand and channel marcom standards.
• Promote Apple based solutions to customers.
• Build strong, influential, collaborative business relationship with the reseller's store management and sales teams.
• Manage and train a virtual team of the relevant reseller's store team members on promoting Apple based solutions including hardware, software, and accessories.
• Deliver optimal customer service through professionalism and product knowledge.
• Remain well versed and educated on Apple-branded and 3rd party related solutions.
• Effectively direct customers to the appropriate support policies.
• Analyse and report business results and trends on a weekly or daily basis (as required).
• When required, deliver excellence in product merchandising and product support across the Apple Music range in the store.
• Report back to their Manager of details relating to in store competition and ranging to ensure that store and competitor information is kept up to date.
Who we're looking for
The ideal candidate will be able to demonstrate the following:
Critical attributes:
• Ability to translate "techno-speak" into layman's terms.
• Engaging and confident presentation style.
• Ambition and career drive.
• Adaptive and solutions based approach to selling.
• Ability to network and influence with the reseller's store team.
• Experience of working in retail.
• Ability to work autonomously.
• High level of ethics, values, integrity and trust.
• Flexible and adaptable approach to work.
• Extraordinary customer service commitment.
Desirable attributes:
• University educated.
• Consumer electronics background.
• Working knowledge of Mac and PC products.
About our client
At Apple, we are committed to bringing the best personal computing and portable digital music experience to consumers through our innovative hardware, software, peripherals, services, and Internet offerings.
Our business strategy leverages our unique ability to design and develop our own operating system, hardware, application software, and services to provide Apple customers new products and solutions with superior ease-of-use, seamless integration, and innovative industrial design.
We sell many of our products and resell certain third-party products inmost of our major markets directly to consumers, education customers, and businesses through our retail and online stores.
One of our key goals is to bring new customers to the Apple brand and increase the sale of computers to users who currently do not own a Macintosh computer and first time personal computer buyers. One way we can achieve this is through our Apple Solutions Consultant Program, which places Apple employees at selected third-party reseller locations in Apple shops.
We believe a high-quality buying experience with knowledgeable salespersons can best convey the value of the Apple products and services, greatly enhancing our ability to attract and retain customers. We also believe that by having direct contact with our targeted customers, we can more effectively demonstrate the advantages of all Apple products.
What's on offer
A very competitive salary, up to £23,000 plus an attractive bonus scheme up to 30% of basic salary and excellent career development. You will receive a generous benefits package including:
• Pension.
• Life insurance.
• Healthcare.
• Share purchase programme.
• Employee purchase programme.
• Employee assistance programme.
Michael Page Contact
For further info, apply or phone on +44 (0) 1932 264 000.
Job Ref: 12988870
Your application will be sent to David Guy.
Apply for this job
Job Search
Featured Clients
Sales Consultant - Stoke
Stoke.
Permanent
Finance Business Partners
Surrey.
Permanent
Sales Consultant - Birmingham
Birmingham.
Permanent
Project Manager
Sheffield.
Permanent
