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Operations Manager

Business Sevices

Blackburn

Permanent ⁄ £36000 - £38000

Updated July 24, 2008


The role is an Operations Manager to manage the HR Administration and Payroll Services department of a large business services organisation. The key responsibilities of the role are:-
• To liaise and develop strong internal and external client relationships to ensure the effective delivery and monitoring of services.
• To contribute as a member of the business leadership team to ensure a co-ordinated approach to service improvements and developments,
• To provide support, leadership and guidance to a large HR Admin and Payroll team and to a quality work standard.
• To actively contribute to the financial planning processes, monthly forecasting, P&L and business planning.
• To constantly seek to improve the way business is delivered through analysis and creativity, problem solving and change initiatives

Who we're looking for
The ideal candidate will have:-
• Strong motivational and management skills, with the desire to inspire and create exceptional levels of performance
• A background in financial services, contact centres or shared services would be desirable but not essential
• A working knowledge of payroll systems would be desirable but not essential
• A strong operational knowledge and understanding
• Experience in working with a customer facing industry
• Strong interpersonal and communication skills

About our client
Our client is the HR Admin and Payroll provider for a leading provider of outsourced services

What's on offer
A salary of between £36,000 and £38,000 is on offer.

Michael Page Contact
For further info, apply or phone on +44 (0) 161 828 6375.  Job Ref: 12992189
Your application will be sent to Fiona Tate.

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