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This job has been filled.

Job Vacancy Details

Customer Services Manager

Technical Business Services

Nottingham

Permanent ⁄ £40000

Updated September 3, 2008

To proactively manage the relationship betweencompany and key customers to deliver targeted revenues and profitability from those accounts and to lead Customer Service Team in the day-to-day activities surrounding SLA achievement and customer delight.

Who we're looking for
• Experienced Account Manager/Customer Service Manager able to manage multi function/level relationships at all levels and takes full ownership of the commercial aspects of the account; good grasp of business detail and financials.
• Proven track record of delivering growth within accounts
• Committed relationship manager, motivated by achievement of customer satisfaction and growth of the account; recognises and manages balance of customer demand withcompany commercial needs.
• Strong interpersonal and influencing skills, able to lead and influence others internally and externally through personal impact versus position. Works collaboratively by nature

About our client
• Manages the entire lifecycle of high-value technology products in both the business-to-business and business-to-consumer sectors. Last year, responded to over 7 million service events across Europe.

• The products and technologiesthey work with include mobile phones, MP3/4 players, PDAs, laptops and notebooks, satellite navigation systems, set top boxes, monitors and screens.

• They support products that are as technically challenging and security-sensitive as ATMs, Chip and Pin terminals and cash recycling equipment.

What's on offer
£40,000basic,car allowance, BUPA, Pension.

Michael Page Contact
For further info, apply or phone on 0116 281 6611 . Job Ref: 12997866
Your application will be sent to Andrew Rathi.