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Job Vacancy Details

Solutions Architect

Hardware/Software Solutions

London W1

Permanent

Updated August 28, 2008

As the Solutions Architect you will analyse the requirements of FG500 companies and provide the Ricoh Global Services Team with detailed proposals for Ricoh endorsed solutions that meet the customer requests and that can be delivered and supported by Ricoh Operating Companies across Europe and globally. You will be working closely with the Technology Centre, Advanced Solutions and Product Marketing to determine the availability, suitability and cost basis for the proposed solutions. Typically such demands will include the components of a managed service including device monitoring, secure and card controlled printing, usage and accounting solutions, plus scanning and document management related solutions and helpdesk integration.

Working as a member of the RGS Bid & Commercial Management Team, you will be responding to bids with values between €5 million and €75 million with a win rate commensurate with Ricoh's market leading position.

The role will require 25-30% travel. You will be carrying out pre-tender activities with Ricoh's Global Account Managers, travelling across Europe to meet with clients.

Who we're looking for
You will need to be educated to a degree level with strong commercial exposure. Furthermore, you will need to have worked in a similar role with a printing or related solutions provider. Demonstrable experience within an enterprise level customer environment would be beneficial.

Technical skills:
• Excellent understanding of the IT infrastructure used in global organisations is required.
• Exposure to network management and helpdesk software.
• Knowledge of networking technologies and protocols.
• Knowledge of directory services such as Active Directory, NDS and LDAP.
• An understanding of printing languages such as PCL or PostScript.
• Exposure to printing and/or multifunction printing devices.

Non-technical skills:
• Excellent spoken and written communication abilities
• Good presentation skills
• Customer and results driven
• Ability to work to a deadline

About our client
Ricoh is a leading global manufacturer of digital office equipment for the business market, providing cutting-edge IT-based hardware and software solutions for the document life cycle, combined with an advanced range of added value services and supplies. They have achieved a solid presence worldwide as a leading provider of comprehensive document solutions that help organisations maximize productivity while reducing the total cost of ownership.

The European Ricoh Group will be a 4 Billion-Euro Company. They currently hold the number one market position, are recognised for excellence in quality and have a strong commitment to Environmental sustainability and Corporate Social Responsibility.

What's on offer
Competitive package

Michael Page Contact
For further info, apply or phone on +44 (0) 20 7269 6248. Job Ref: 12998328
Your application will be sent to Sam Burman.