2nd Line IT Support Technician

Coventry Permanent £25,000 - £27,000 per year
  • You will join a leading public sector organisation as they expand their IT team.
  • Windows 10 | Active Directory | Office365 | Hardware Break-Fix | MDM | TCP/IP.

About Our Client

  • Michael Page are proud to be partnered with this leading not-for-profit organisation that are renowned as a true leader within their space.
  • With a history spanning back over half a century, and annual turnover exceeding £100m, the organisation has an unrivalled reputation, and are continuing their growth trajectory as they deliver their mission of impacting society for the better. It's a very rewarding place to work.
  • With a superb headquarters near Coventry in the West Midlands, you will join a talented and well-established Technology team, in a culture that promotes true flexibility and work-life harmony.

Job Description

  • As the 2nd Line IT Support Technician, you will join an established IT Support team, reporting directly into the Service Delivery Manager.
  • You will cover a wide array of both remote and hands-on troubleshooting responsibilities, predominantly across Microsoft technologies, such as Windows 10, Office365 and Active Directory.
  • In addition, you will get the chance to branch out into networking, and also overlap on occasion with the infrastructure team, helping you build your experience to progress into 3rd Line over time.
  • The role will be end-user-focused, but will work on a hybrid basis, with 3 weeks being home-based, and 1 week every month in the Coventry head office, to help support with hardware issues, and any key projects such as PC/laptop refreshes and deployments.

The Successful Applicant

As the successful candidate for the 2nd Line IT Support Technician vacancy, you will be experienced in:

  • Windows 10
  • Office365
  • Active Directory
  • PC/laptop/mobile device break-fix
  • Networking, including TCP/IP, LAN/WAN

What's on Offer

  • £25,000 - £27,000 starting base salary.
  • Significant hybrid working.
  • 7% - 10% pension.
  • Private medical.
  • + More...
Palminder Johal
Quote job ref
Phone number
+44 121 230 9416

Job summary

Job function
IT Support
Contract type
Consultant name
Palminder Johal
Consultant phone
+44 121 230 9416
Job reference