Account Manager - Investor Relations

As the Account Manager, you will have the following key responsibilities:

Client Relationship Management

• Develop and maintain strong, long-term relationships with assigned clients.
• Understand client goals and needs and align company products or services to meet those needs.
• Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly.

Account Planning

• Create and implement account-specific strategies to grow the business and enhance client satisfaction.
• Collaborate with clients to set goals and objectives, and regularly review progress.

Product or Service Knowledge

• Gain a deep understanding of the company's products or services to effectively communicate their value to clients.
• Stay updated on industry trends and competitor offerings.

Revenue Generation

• Identify upsell and cross-sell opportunities within existing client accounts.
• Develop and present proposals to clients for additional products or services.

Client Communication

• Communicate with clients regularly to provide updates on projects, address concerns, and gather feedback.
• Ensure clients are informed about new products, features, or changes.

Conflict Resolution

• Address and resolve any issues or disputes that may arise between the company and clients.

Data and Reporting

• Maintain accurate records of client interactions and sales activities.
• Prepare reports on account status, revenue, and forecasts.

Collaboration

• Work closely with other internal teams, such as sales, marketing, and customer support, to ensure a seamless client experience.