Aftermarket Support Engineer

East Kilbride Permanent £30,000 - £36,000
  • Be part of an innovative, world wide organisation
  • Join a business that go that extra mile for their customers

About Our Client

A business with over 200 years experience working internationally for various sectors

Job Description

  • Provide customers with accurate quotations for Spares, Upgrades and Service.
  • Engage with customers and get all necessary information needed to allow you to create an accurate and complete quotation.
  • Meet and exceed sales targets and profitability goals for the Aftermarket Dept.
  • Visit customers occasionally to generate business for Aftermarket.
  • Visit suppliers if required.
  • Use SAP to create and issue all necessary sales documentation.
  • Process customer orders.
  • Review commercial terms and conditions of orders and contracts when issued by customers.
  • Develop new sales opportunities from customers where possible.
  • Must work to deadlines set by customers and other departmental priorities.
  • Keep SAP information up to date.
  • Be able to hold a technical conversation with both customers and suppliers when necessary.
  • Inspect incoming goods if required.
  • Have a basic understanding of stores and stock control systems.
  • Assist in the Logistics area when necessary ( pick, pack & ship ).
  • Always be courteous to colleagues, customers and suppliers and promote the company in a positive manner.
  • Willing to undertake regular training on product offerings.
  • Work with the Applications and Engineering teams as appropriate to develop the best solution.
  • Assist other departments as and when requested.

The Successful Applicant

  • Mechanical Engineering background.
  • Have a minimum HNC qualification.
  • Good research skills as a lot of enquiries are for our existing install base therefore researching records is key.
  • Excellent communication skills which is especially important since most of our customers are international.
  • * Good working knowledge of Microsoft software packages.
  • * Worked on SAP or similar ERP system

What's on Offer

£30-36k basic salary

Flexibility on working hours, office based with a 1pm finish on Friday.

Pension plan of 3% employee contribution and 5% from employer contribution

Contact
Amanda Lees
Quote job ref
JN-012022-4579390
Phone number
+44 141 331 7948

Job summary

Sector
Engineering & Manufacturing
Subsector
Production, Manufacturing
Industry
Industrial / Manufacturing
Location
East Kilbride
Contract type
Permanent
Consultant name
Amanda Lees
Consultant phone
+44 141 331 7948
Job reference
JN-012022-4579390